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Services not being restored despite paying bills

  • May 31, 2025
  • 2 replies
  • 11 views
A
New Contributor

Hi, I need help restoring my SIM services after paying my bills. They haven’t been restored in days. 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 31, 2025

    They won’t lift the suspension until the money had cleared in their account. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@abss.jones 

     

    Thank you for getting in touch. 

    A restriction will usually lift within 24 hours of the payment being made. 

    Do you still require assistance with this?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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