Services not being restored despite paying bills | iD Mobile Community
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Services not being restored despite paying bills

  • May 31, 2025
  • 2 replies
  • 10 views

Hi, I need help restoring my SIM services after paying my bills. They haven’t been restored in days. 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 31, 2025

They won’t lift the suspension until the money had cleared in their account. 


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  • iD Mobile Employee
  • June 2, 2025

Hi ​@abss.jones 

 

Thank you for getting in touch. 

A restriction will usually lift within 24 hours of the payment being made. 

Do you still require assistance with this?

 

Thanks, 

 

Natalie