How can I speak to someone!?!?!?!?!! This is sooooooo frustrating!!!!!!! I need to discuss an outstanding bill which is impossible as I pay via direct debit!
several year customer very disapointed
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The same thing with me ...i cant use my phone 2 weeks already, i cant make calls,i cant text someone, i cant even take calls, i am really cut off from world, i paid every month and never late with payment and now i have this..... it is not worth any money , really, 2 weeks i cant use my phone, and nobody can give me answer from support team....
Hey there
In terms of contacting us, we’re contactable via our Community pages, as well as our live-chat, Facebook and Twitter/X.
https://www.idmobile.co.uk/live-chat
In terms of the bills issue, have you tried paying via the app, website and automated phone-line please?
If still having issues, I’d recommend contacting us via one of the above ways ASAP.
Thanks,
Tyler
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