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sim

  • August 13, 2024
  • 1 reply
  • 4 views

BILLYBOY123
Community Member

Been charged for sim,even though it had been canceled 

Best answer by Tyler C

Hey there @BILLYBOY123, welcome to Community!

 

You are liable for charges for the time the line-rental was opened from the moment of order/dispatch, whether the device or SIM card has been used or not.

 

Thank you,

Tyler

 

 

This topic has been closed for replies.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 20, 2024

Hey there @BILLYBOY123, welcome to Community!

 

You are liable for charges for the time the line-rental was opened from the moment of order/dispatch, whether the device or SIM card has been used or not.

 

Thank you,

Tyler