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staff reminder for discount never went on

  • February 3, 2025
  • 1 reply
  • 13 views

Beepbop
Community Member

My last two bills was £20 instead of £5 on the colleague offer my reminder to renew was cancelled so I need my bill credited of £30 as was not my fault. 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • March 2, 2025

Hi ​@Beepbop,

Welcome to the Community!

Sorry to hear about that and sorry for the delay with our response.

I can see that it has been sometime since you posted, did you manage to get this resolved?

If you still require assistance we can send you a PM.

 

Kash