My account was suspended for late payment, I’ve since paid but my services haven’t been turned back on.
my account was suspended within a matter of minutes after I received the text for a failed payment, yet since I’ve paid over 12 hours ago it’s not been reactivated. this is my only form of internet connection, I have no broadband or work wifi. Is there a number I can call to speak to an actual person? I’m currently using a hotspot connection.
Best answer by andewhite
Unfortunately
Sometimes restarting your handset helps, but other times seems it can take up to 24-hours for the barr to be lifted after late payment.
+26Unfortunately
Sometimes restarting your handset helps, but other times seems it can take up to 24-hours for the barr to be lifted after late payment.
+25Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
