suspension | iD Mobile Community
Skip to main content
Solved

suspension

  • September 5, 2024
  • 4 replies
  • 76 views

Tasha Cox
Community Member

How do you talk to a person and not just a phone robot ?

Best answer by WelshPaul

There is no live chat on this site. To speak to a live chat agent, tell the bot you want to speak to a real person.

This topic has been closed for replies.

4 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • September 5, 2024

Ask to speak to a person.


  • Helpful Contributor
  • September 5, 2024

The live chat on this site might also be able to put you onto a real person…

 


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • September 5, 2024

There is no live chat on this site. To speak to a live chat agent, tell the bot you want to speak to a real person.


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 9, 2024

Hey there @Tasha Cox, welcome to Community!

 

To speak to an agent on live-chat, please follow the below via the following link:

 

https://www.idmobile.co.uk/live-chat

 

1) Type "Hi"

2) Type your issue in brief

3) Type "Speak to an agent"

4) Click on "Customer Service" from the options provided

5) Type your full name

6) Type your mobile number

 

Thanks,

Tyler