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termination fee for a monthly rolling contract

  • 9 August 2024
  • 1 reply
  • 39 views

I recently started a monthly rolling contract with id mobile but within weeks decided to switch provider.
I was charged by id mobile for the month but my 2nd, “final” id mobile bill not only lacks deducted amount for remaining days of the month but also shows a “termination fee”. How is that? I wasn’t on a 12 or 24 month contract. 

Hi @Marth,

Welcome to the Community!

When you cancel your contract we would require 30 days notice.

If you use your PAC code within the 30 day contract a termination fee may apply.

If you are due any credit it will reflect on your final bill.

 

Kash


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