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text competitions

  • October 9, 2024
  • 1 reply
  • 152 views

I want to enter a competition by text but it’s not sending. On my last network I was able to do this automatically. How do I change the settings to allow this

Pinned reply

October 12, 2024

Hi @Cathy Reynolds, welcome to the community!

Your premium text services will need to be enabled on the account. Your bill cap will also need to be raised above £0 as an extra charge will be incurred.

These can both be amended via your iD app or your account online:

Login (idmobile.co.uk)

If you have any further questions or queries regarding this, please let us know.  We’d be happy to help.

-Lauren

1 reply

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • October 12, 2024

Hi @Cathy Reynolds, welcome to the community!

Your premium text services will need to be enabled on the account. Your bill cap will also need to be raised above £0 as an extra charge will be incurred.

These can both be amended via your iD app or your account online:

Login (idmobile.co.uk)

If you have any further questions or queries regarding this, please let us know.  We’d be happy to help.

-Lauren