Hi, I keep having problems with ID, I get a text every month saying “Hi, we have reinstated your direct debit as requested by your bank” because every other month ID sends me a text saying “Hi, we have been notified by your bank that you disputed your direct debit setup with ID mobile, as a result your direct debit has been cancelled”. My direct debit is set up the day after I get paid so I know the money is always there, I’ve spoken to my bank who said they’ve never disputed my direct debit because I’ve never contacted them and asked them to do this. Does anybody know how I can fix this because it happens every few months and I keep needing to set my direct debit up as ID doesn’t take the money from my bank and I’m not sure why. thanks