Threatened with deht collection -account holder has died

Anne Clay · 2025-01-02T12:37:42+00:00

Hi. You’ve sent a letter threatening debt collection for £12.48 due to unpaid direct debit; for an account holder who has died and the payment not taken due to bank accounts being closed. You have massively upset my 77 year old father who is the husband of account holder, and have no way of him contacting you to let you know about his wife’s death, as you have no phone number.

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