Skip to main content

took extra payment

  • April 28, 2025
  • 1 reply
  • 9 views

Took extra Payne without permission

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • April 28, 2025

Hi ​@Aimee grossman,

Welcome to the Community!

Was it 2 direct debit payments that were made?

If it’s just the one account that you have we can look into the account and refund it if it’s in credit. Alternatively you can leave the credit on the account for future payments.

 

Kash