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UK / Data charges???

  • June 26, 2024
  • 1 reply
  • 174 views

Christina C W
Community Member

What is UK charge on my bill? Why am i being charged over £70 for Data when im on an unlimited data plan? and why cant i access my voicemail all of a sudden? 

Best answer by Tyler

Hey there Christina, welcome to Community!

 

The UK charge on your bill us usually for extra usage outside of your regular plan allowances. Therefore, this could be charges that are outside your usual unlimited data, calls and texts allowances. 

 

To have this checked out, I’d recommend contacting our live-chat who can check what the charges are for an explain further:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3551 replies
  • Answer
  • June 28, 2024

Hey there Christina, welcome to Community!

 

The UK charge on your bill us usually for extra usage outside of your regular plan allowances. Therefore, this could be charges that are outside your usual unlimited data, calls and texts allowances. 

 

To have this checked out, I’d recommend contacting our live-chat who can check what the charges are for an explain further:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler