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Heya,

I was just checking through my bank account today and I noticed charges to ID Mobile. I however do not have any phone plans with ID (this account I made for the question is my sole link with ID). Just wondering if it was possible for me to refund the charged amounts/see the source of the fraud, and if anyone else have had the same thing occur to them.

 

Sorry @OUJ, others have posted in this online public forum about similar incidents. 

You can also contact iD Mobile privately using Facebook Messenger or X.


Hi @OUJ 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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