I placed an order yesterday for upgrade and I have yet to recieve any emails regarding this or delivery.
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If you’ve got your upgrade order number, the iD telephone sales team should be able to help,
Contact them on 020 7139 1397 - the advisers work 9am - 6pm.
Hi
Welcome to the Community!
It can sometimes take a little time for the email to come through.
I would also advise checking your junk/spam emails.
Did you manage to get an update on your order?
If you still require assistance, please let us know.
Kash
Reply
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