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urgent help,

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Hi, I messaged about something and they haven't gotten back to me, it's urgent! 

 

 

Best answer by Lauren

Hi @xcutiepielibbyx, when accessing the live chat, if you type into the chat box ‘speak to an agent’, you’ll be put through to a live advisor.

We can also be contacted on Facebook and Twitter for a quick response to any query.

Facebook: www.facebook.com/idmobileuk

Twitter: @iD_Mobile_UK

-Lauren

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andewhite
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  • andewhite
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  • June 4, 2024

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Forum member (non-iD).
X
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  • xcutiepielibbyx
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  • June 4, 2024
andewhite wrote:

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Where is the live chat?

andewhite
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xcutiepielibbyx wrote:

Where is the live chat?

https://idmobile.co.uk/live-chat

 

Forum member (non-iD).
Tyler
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  • Tyler
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  • June 11, 2024

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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  • xcutiepielibbyx
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  • June 11, 2024
Tyler wrote:

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

Unfortunately they never got back to me, am very disappointed :( 

X
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  • xcutiepielibbyx
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  • June 11, 2024

Unfortunately they never got back to me, am very disappointed :( 

Lauren
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  • June 25, 2024

Hi @xcutiepielibbyx, when accessing the live chat, if you type into the chat box ‘speak to an agent’, you’ll be put through to a live advisor.

We can also be contacted on Facebook and Twitter for a quick response to any query.

Facebook: www.facebook.com/idmobileuk

Twitter: @iD_Mobile_UK

-Lauren

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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