VAT receipt for PAYG | iD Mobile Community
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Question

VAT receipt for PAYG

  • November 11, 2025
  • 2 replies
  • 18 views

Your support team didn’t seem able to help me with this, but I topped up my PAYG plan recently for business use and was disappointed when it came to doing my expenses that they could not supply me with a VAT receipt, as I believe is required for any VAT registered business under UK law. 

Understandably your process is more geared to providing these for contract plans, however I think you also have an obligation to do so for any payments you take including this PAYG topup. Is there somone I could speak to about this?

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • November 11, 2025

@tomwatk I'm afraid IDMobile don't currently have a business account package or plan so there for would not support your request.

 

Joe 🙂


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 11, 2025

iD Mobile plans are for personal use, not business.