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VAT receipt for PAYG

  • November 11, 2025
  • 2 replies
  • 25 views
T
Community Member

Your support team didn’t seem able to help me with this, but I topped up my PAYG plan recently for business use and was disappointed when it came to doing my expenses that they could not supply me with a VAT receipt, as I believe is required for any VAT registered business under UK law. 

Understandably your process is more geared to providing these for contract plans, however I think you also have an obligation to do so for any payments you take including this PAYG topup. Is there somone I could speak to about this?

Best answer by WelshPaul

iD Mobile plans are for personal use, not business.

    2 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • November 11, 2025

    ​@tomwatk I'm afraid IDMobile don't currently have a business account package or plan so there for would not support your request.

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • November 11, 2025

    iD Mobile plans are for personal use, not business.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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