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Question

Welcome to USA message received in the Netherlands and data cap charged in error.

  • July 3, 2025
  • 1 reply
  • 8 views

Roger Beckett
Community Member

I have just travelled to the Netherlands from the UK by ferry and received a 'Welcome to the USA' message from ID. I have then incorrectly been charged an extra £5 max usage cap for date used in the USA when I haven't been out of the EU 

1 reply

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  • iD Mobile Employee
  • 380 replies
  • July 3, 2025

Hi ​@Roger Beckett 

 

We’re sorry to hear this and we’ve replied to your previous post.

 

Anika