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What is the minimum top up amount

Forum|Forum|7 months ago
July 9, 2025
3 replies
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LONTRA
New Contributor

Hello, new to ID. Before purchasing a SIM I looked for information on the minimum amount of credit it is possible to top up a PAYG SIM with. I found references on the internet to their being no minimum, but nothing on the help pages or in this community. Having now received my SIM and registered it to my account it seems like on the app and the website the minimum possible top up amount is £5. Is there a way to top up less, say £1? It would be handy to know as given the low cost of calls I’m not sure if I’ll get through £5 per year (one top up every 365 days is needed to keep the SIM alive).

Best answer by andewhite

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, @LONTRA.

+26

andewhite
Platinum  Contributor
Answer
Forum|Forum|7 months ago
July 9, 2025

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, @LONTRA.

Forum member (non-iD).

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+24

Tyler C
iD Mobile Employee
Forum|Forum|7 months ago
July 10, 2025

Hey there @LONTRA, we hope the kind advice from @andewhite has been able to help.

Please let us know if any further questions.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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LONTRA
Author
New Contributor
Forum|Forum|7 months ago
July 10, 2025

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, @LONTRA.

Thanks for the reply, I think the T&Cs say there must be a chargable activity every 120 days (so make a call or similar) in clause 10.5.4, but also a top-up every 365 days or else the existing credit expires (clause 12.4). I was wondering if the top-up can be a smaller amount than £5.