What is the minimum top up amount | iD Mobile Community
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What is the minimum top up amount

  • July 9, 2025
  • 3 replies
  • 111 views

Hello, new to ID. Before purchasing a SIM I looked for information on the minimum amount of credit it is possible to top up a PAYG SIM with. I found references on the internet to their being no minimum, but nothing on the help pages or in this community. Having now received my SIM and registered it to my account it seems like on the app and the website the minimum possible top up amount is £5. Is there a way to top up less, say £1? It would be handy to know as given the low cost of calls I’m not sure if I’ll get through £5 per year (one top up every 365 days is needed to keep the SIM alive).

 

Best answer by andewhite

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, ​@LONTRA

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 9, 2025

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, ​@LONTRA


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 10, 2025

Hey there ​@LONTRA, we hope the kind advice from ​@andewhite has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 10, 2025

You’d need to top-up every 120-days, according to the iD Mobile PAYG terms and conditions, ​@LONTRA

Thanks for the reply, I think the T&Cs say there must be a chargable activity every 120 days (so make a call or similar) in clause 10.5.4, but also a top-up every 365 days or else the existing credit expires (clause 12.4). I was wondering if the top-up can be a smaller amount than £5.