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When is my last payment due?

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If my contract start date was 27 February 2024 when is my last monthly contract payment due?

WelshPaulAnswer

Platinum  Contributor

Sorry. Badly phrased question. What is the date when my contract officially ends?

As per my previous post, it doesn’t end until you decide to end it. To find out when your minimum term date will be, you’ll need to refer to the contractual length you agreed to when signing up.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

WelshPaul

Platinum  Contributor

Your payments will continue until you port your number to a different network or give iD Mobile the required 30-day notice.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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defizrAuthor

Active Contributor

Sorry. Badly phrased question. What is the date when my contract officially ends?

JoeKing

Silver Contributor

Sorry. Badly phrased question. What is the date when my contract officially ends?

The answer is in the second post.

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

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defizrAuthor

Active Contributor

Let me try again. I took out a 24 month contract on the 27th February 2024. On what date does my contract officially end?

I realise that I’ll keep paying until I PAC out or give notice. That’s not the question I’m asking.

WelshPaulAnswer

Platinum  Contributor

Sorry. Badly phrased question. What is the date when my contract officially ends?

As per my previous post, it doesn’t end until you decide to end it. To find out when your minimum term date will be, you’ll need to refer to the contractual length you agreed to when signing up.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Gemma M

iD Mobile Employee

Hi @defizr,

Thanks for getting in touch. To confirm, if your plan expires on 27/01/2026, your final bill would’ve already been generated, however as mentioned by @WelshPaul, the plan does not automatically disconnect or change, you will need to contact us directly to change or cancel the plan.

If you are wanting to upgrade or change your plan, you can get in touch with our sales team, either via live chat or call them on 0800 049 0250.

Regards,

Gemma

iD Social Media

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

WelshPaul

Platinum  Contributor

To confirm, if your plan expires on 27/01/2026, your final bill would’ve already been generated, however as mentioned by @WelshPaul, the plan does not automatically disconnect or change, you will need to contact us directly to change or cancel the plan.

iD Mobile offers SIM-only and handset plans with minimum terms of 1, 12 and 24 months. The original poster hasn’t specified which type or length they agreed to so it’s possible they’ve already exceeded the minimum length term. If @defizr wants to know their exact minimum term completion date they should chat with a live chat agent who can confirm it.

https://idmobile.co.uk/live-chat

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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defizrAuthor

Active Contributor

Thanks for all the replies folks. I’ve found the button on the app that tells me how much I owe till the end of my contract so I can sort it out now. Thanks again.

WelshPaul

Platinum  Contributor

If all you wanted to know was how much your early termination fee would be, all you needed to do was to text INFO to 85075.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

D

defizrAuthor

Active Contributor

I’ve tried 85075 a number of times but it always gives me an error message.