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who do i contact for a bill extension please

  • December 27, 2024
  • 1 reply
  • 31 views

Theresa Jane Brogan
New
 Contributor

I am really struggling at the moment and unfortunately have been in hospital. is it possible for me to pay it on the 9th Jan? I'll make a double payment on the 9th

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • December 30, 2024

Hi ​@Theresa Jane Brogan 

 

I’m sorry to hear this, you can contact us here and we’ll get in touch, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom