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why did i get charged extra

  • 5 July 2024
  • 2 replies
  • 29 views

Goy charged an extra £3 and didn't go over my bill what would that have been for they haven't stated why in any emails or anything 

2 replies

Userlevel 8
Badge +10

Are there any clues in the itemised charges section of the iD bill with the extra £3 charge, @Rhys Spence

Perhaps the extra £3 might be a premium rate SMS message.

Userlevel 8
Badge +7

Hi @Rhys Spence,

Welcome to the Community!

We can’t advise exactly without looking into the account.

What @andewhite has advised does seem to be correct but it would advise contacting the Live Chat Team if you want a full breakdown or further information.

 

Kash

 

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