I’ve been sent my monthly invoice which is a different amount to the bill showing in my account. Would love to speak to someone and clarify what’s going on.
Solved
Why does my bill look different on ID account and my email invoice?
Best answer by Kash M
Hi
Welcome to the Community!
Have you checked your bill for a full breakdown of the charges?
In most cases billing changes due to upgrading or change of payment date.
If you have changed your direct debit date you will have been billed for a longer period.
Kash
+24Hi
Welcome to the Community!
Have you checked your bill for a full breakdown of the charges?
In most cases billing changes due to upgrading or change of payment date.
If you have changed your direct debit date you will have been billed for a longer period.
Kash
Hi
+24Hey there
If you want to be 100% sure, you can always contact us via our live-chat to confirm your next bill amount:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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