Skip to main content

why has my bill gone up this month from £10 to £16.50?

  • 6 July 2024
  • 3 replies
  • 52 views

Why has my bill gone up this month from £10 to £16.50?

3 replies

Tom
Rank
Userlevel 8
Badge +6

Hi @Michele Lindsay 

 

You receive an emailed bill showing all the charges for the month labelled, have you checked this?

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
P
Rank

Hi 

My bill is always just £10 a month but this month it’s £20:15 which is double. I have been charged £1.79 for Uk and £6:50 for 6gb add which I never agreed to, 

 

any ideas 

 

cheers 

Tom
Rank
Userlevel 8
Badge +6

Hi @Paulb190e 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply


Terms & Conditions