why is my bill so high | iD Mobile Community
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why is my bill so high

  • June 2, 2025
  • 2 replies
  • 29 views

Donna Pomroy
New Contributor

Why is my bill so high this month? 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 3, 2025

Perhaps you’ve used your phone for something not included in your plan allowances, ​@Donna Pomroy

All out-of-plan charges will be itemised in your iD bill. 

Otherwise have you changed your direct debit date or upgraded recently?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • June 3, 2025

Hi ​@Donna Pomroy 

 

Your bill should show exactly why this would happen, have you checked via the iD Mobile app?

 

Tom