why is my bill so high how do i speck to someone | iD Mobile Community
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why is my bill so high how do i speck to someone

  • September 2, 2025
  • 3 replies
  • 36 views

Why is my bill so high when I put a 0 spending cap on it ?

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 2, 2025

Sorry to hear this ​@Toniconway 

Have you recently changed you plan or Direct Debit date at all - Why does my bill look different after an Upgrade or a Plan Change (Pro Rata)? | iD Mobile Community


Emmanuel Kavanagh
New Contributor

No I haven't change my plan but it shows that I owe 67 pounds


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 13, 2025

Hi ​@Emmanuel Kavanagh,

Welcome to the Community!

Have you checked your bill for a full breakdown of the charges?

 

 

Kash