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why is my bill so high how do i speck to someone

  • September 2, 2025
  • 3 replies
  • 45 views
T
Community Member

Why is my bill so high when I put a 0 spending cap on it ?

    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 2, 2025

    Sorry to hear this ​@Toniconway 

    Have you recently changed you plan or Direct Debit date at all - Why does my bill look different after an Upgrade or a Plan Change (Pro Rata)? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Emmanuel Kavanagh
    New Contributor

    No I haven't change my plan but it shows that I owe 67 pounds

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • October 13, 2025

    Hi ​@Emmanuel Kavanagh,

    Welcome to the Community!

    Have you checked your bill for a full breakdown of the charges?

     

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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