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why is my bill so high? i went to america and got charged 54£ for 151 mb

Y
Community Member

I went to America and got charged 54£ for 151mb making my total bill 130 pound.

Best answer by andewhite

Unfortunately @Ysolitt, America is not an inclusive roaming destination. 

You can’t use your UK plan allowances in America, like you can in an EU inclusive roaming destination.

Roaming mobile data from iD Mobile costs £0.30/MB in the US, so 154MB costs £46.20.

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    andewhite
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    • andewhite
    • Platinum 
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    • 12154 replies
    • Answer
    • July 4, 2024

    Unfortunately @Ysolitt, America is not an inclusive roaming destination. 

    You can’t use your UK plan allowances in America, like you can in an EU inclusive roaming destination.

    Roaming mobile data from iD Mobile costs £0.30/MB in the US, so 154MB costs £46.20.

    Forum member (non-iD).
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3636 replies
    • July 17, 2024

    Hi there @Ysolitt, thank you for reaching out.

     

    As kindly advised by @andewhite, roaming in USA does cost out of contract charges for usage of calls, texts and data. The costs can be found below:

     

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

     

    Thanks,

    Tyler

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