Skip to main content
Question

Wring ph number on my ID bill

  • July 29, 2025
  • 2 replies
  • 18 views
N
New Contributor

I ported my number to Id and porting was successful with in 3 days but my id bill still shows different number. I got a message today that my number is expiring in iMessages and FaceTime usage in next 4 days. 
can this be looked into please or guide me how to sort?

why my id bill is not showing my current ID number? 

    2 replies

    N
    New Contributor
    • nerusus
    • Author
    • New Contributor
    • July 29, 2025

    When I logged into my id app, it shows correct number and all calls are receiving on correct number. Only issue is on my ID bill and the message which I received today

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • July 29, 2025

    Hi ​@nerusus 

     

    If the bill was before or around the time of your number transfer it’ll likely include the number we initially issue you, but should update in future bills.

     

    Either way, this shouldn’t affect the way you use the plan.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement