Wring ph number on my ID bill | iD Mobile Community
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Question

Wring ph number on my ID bill

  • July 29, 2025
  • 2 replies
  • 14 views

I ported my number to Id and porting was successful with in 3 days but my id bill still shows different number. I got a message today that my number is expiring in iMessages and FaceTime usage in next 4 days. 
can this be looked into please or guide me how to sort?

why my id bill is not showing my current ID number? 

2 replies

  • Author
  • New Contributor
  • July 29, 2025

When I logged into my id app, it shows correct number and all calls are receiving on correct number. Only issue is on my ID bill and the message which I received today


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@nerusus 

 

If the bill was before or around the time of your number transfer it’ll likely include the number we initially issue you, but should update in future bills.

 

Either way, this shouldn’t affect the way you use the plan.

 

Tom