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Your file naming convention for bills have gone spectacularly wrong

  • June 21, 2024
  • 1 reply
  • 28 views
T
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 Contributor
  • TerryA
  • New
 Contributor
  • 4 replies

I’ve been catching up on downloading my mobile bills … starting with February to discover that you file name does not reflect the actual bill date. See the screenshot below.

The first in the list (06-07-2024) is actually for 7 June 2024.

06-06-2024 is really for 7 May 2024

06-05-2024 is actually dated 7 April 2024 

etc

etc

What’s this all about?

 

 

Best answer by Matthew T

Morning @TerryA,

Thanks for flagging this. I’ve passed the information onto our Billing team to investigate.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1831 replies
    • Answer
    • June 21, 2024

    Morning @TerryA,

    Thanks for flagging this. I’ve passed the information onto our Billing team to investigate.

    iD Community Manager

    Reply.


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