Your file naming convention for bills have gone spectacularly wrong

Question

I’ve been catching up on downloading my mobile bills … starting with February to discover that you file name does not reflect the actual bill date. See the screenshot below.

The first in the list (06-07-2024) is actually for 7 June 2024.

06-06-2024 is really for 7 May 2024

06-05-2024 is actually dated 7 April 2024

etc

What’s this all about?

Page 1 / 1

Morning @TerryA,

Thanks for flagging this. I’ve passed the information onto our Billing team to investigate.

Reply

Matthew T · Accepted Answer

Morning @TerryA,Thanks for flagging this. I’ve passed the information onto our Billing team to investigate.

Reply

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