Skip to main content
Solved

bereavement report

  • February 6, 2021
  • 5 replies
  • 185 views

MargaretA
Community Member

My husband died in November and I need to cx the contract. Can you please advise.

Best answer by Mohammed H

Hello @MargaretA,

I’m really sorry for your loss.

I’ll PM you now so we can get this marked accordingly and advise what you need to do next.

 

Mohammed

 

View original
This topic has been closed for replies.

5 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • February 7, 2021

Hello @MargaretA,

I’m really sorry for your loss.

I’ll PM you now so we can get this marked accordingly and advise what you need to do next.

 

Mohammed

 


MargaretA
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 5, 2021

I am still being charged for this phone XXXXXX. Can you please help.

 


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • March 6, 2021

Hi @MargaretA,

 

We sent you a Private Message 26 days ago to assist you with this, and we’re still waiting for a response.

 

Will


MargaretA
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 6, 2021

I sent you the  death  certificate  and  I  am still  being  charged  for  the  phone. Can you  help


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • March 6, 2021

Sure @MargaretA,

 

Just respond to the private message we sent you on here and we’ll pick this up for you right away. 

If you click on your own profile, you should see a notification.

 

Will