You are sending me letters over non payment. I have cancelled the direct debit as your company is unobtainable your system is set up deliberately to prevent direct contact.
Take this as notice to cancel my contract no further payments will be made until you make contact with me.
Best answer by Kevin
If your account is registered, there’s a lot you can do from within the My Account area there to manage things.
Though generally speaking you can reach out to us through contacting our Live Chat Team -or- create a topic on here if you need to get in touch.
That being said, we’ll send you a private message now to assist further as need be.