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Cancel a sim that hasn't arrived

  • January 11, 2021
  • 1 reply
  • 59 views

  • Community Member

Hi I would like to cancel a sim card that hasn't arrived. I have received emails letting me know my direct debit is set up and another with all the other info.

Best answer by Ryan D

Hi @Macs,

Sorry to hear that the SIM card has not arrived. We will send you a PM now to help with this further.

Ryan

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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • January 13, 2021

Hi @Macs,

Sorry to hear that the SIM card has not arrived. We will send you a PM now to help with this further.

Ryan