Best answer by Mohammed
Have you tried the SIM in a different handset at all?
Which phone are you using the SIM inside?
If you purchased it via Carphone Warehouse, contact them for a return, else, you can email us on and we'll be able to help get this cancelled.
Please be sure to include:
Your username on the Community (Paul M)
- A link to this topic
- Your full name
- Full address with postcode
- Date of birth
- iD Mobile number
We'll pick this up for you.