Contract was meant to be up!!

  • 28 June 2019
  • 1 reply
  • 180 views

Hey, my contract was meant to be up in April and/or was meant to receive a upgraded. You did not notify me of a cancellation or a upgraded and you are still continuing to take money out of my bank. Please contact me, thanks

1 reply

Userlevel 8
Badge +6
@Faith_howe

Just to clarify things. Did you contact iD Mobile and requested a cancellation or upgrade before the end of your contract?

All plans are continuing as usual if request to cancel or upgrade isn't made. If you would like to cancel or upgrade your contract the easiest way is to call iD at 7777. You can also use iD mobile website or app and see what available upgrade are waiting for you.

Kind Regards

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