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How can I cancel the contract as I've left the country?

  • 23 July 2020
  • 3 replies
  • 18 views

I want to cancel the contact, I've cancelled the direct debit already. I don't use the plan as I've been out of the country. I don't know when return is possible so I don't want to pay for something I'm not using.

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Best answer by Mohammed 25 July 2020, 18:14

Hello @Serene Piper,

Sorry you didn’t receive a response to this earlier.

 

We’ll get someone to PM you so we can get the account cancelled.

 

Mohammed

 

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3 replies

Userlevel 7
Badge +9

Hello @Serene Piper,

Sorry you didn’t receive a response to this earlier.

 

We’ll get someone to PM you so we can get the account cancelled.

 

Mohammed

 

I'm not sure where you are sending this private message, can you clarify? Because I am having problems getting into my account.

Passwords and Email no longer work, I was only able to enter this message via fb linked account. 

Regards Serene Piper 

Userlevel 3
Badge +7

Hi @Serene Piper,

 

We have sent you a PM via the Community.

If you are unable to log in to your Community account you can reset your password in order to log in.

If you are still having issues you can contact us via Live Chat.

Regards,

Kash

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