I ordered a sim in November 2018 but never registered the account and did not use the sim. So I do not have log in details and I do not know the phone number of the sim. I now realise I have been charged by Direct Debit every month since then. I urgently need to speak to someone about cancelling this without incurring charges. Please advise.
Best answer by Will
You’d need to have Power of Attorney to act on her behalf. If you can assist her setting up her own profile on here, we’ll be happy to assist her once we receive the message.