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Question

How do I end my plan?

  • October 29, 2020
  • 1 reply
  • 44 views
A
Community Member

Want to cancel plan of a phone which we no longer use. Contract ends this month.

Do not want a PAC or a STAC.

Just want to cancel.

When I click End my Plan it directs me to Customer Services.  This then directs me to web page which is under construction.  So i go back to End my Plan. 

And so it continues…

What do I do? 

This topic has been closed for replies.

1 reply

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • November 1, 2020

Hi @ameliercm, sorry to hear this. I’ve just dropped you a private message. Could you take a look at your inbox here on the community and get back to us at your earliest convenience?

 

Thank you,

Rory

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