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How to access my account when system wont acknowledge my email address

  • 7 February 2021
  • 1 reply
  • 14 views

Seen this already.  Cant end contract as cant access my account.  Cant rememeber password and system does not recognise the same email address my bills are sent to !!!!

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Best answer by Kevin 8 February 2021, 20:18

Hi there @janefryer 

We’ll send you a private message here now so that we can help you further with any cancellation request here.

Simply click on your profile icon in the top right, then go to your private messages.

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Userlevel 7
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Hi there @janefryer 

We’ll send you a private message here now so that we can help you further with any cancellation request here.

Simply click on your profile icon in the top right, then go to your private messages.

Reply