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how to cancel Monthly SIM contract when not arrived ??

  • November 21, 2020
  • 1 reply
  • 26 views

I would like to cancel my monthly SIM because never arrived and I will be charged for it soon. 
Can you please assist with this.? 

Best answer by Ryan D

Hi @Kasia,

We have sent you a PM in regards to your other query surrounding the non-delivery of your SIM card. Please check your messages and let us know if you would rather cancel now instead of having a replacement sent out.

Ryan

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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • November 26, 2020

Hi @Kasia,

We have sent you a PM in regards to your other query surrounding the non-delivery of your SIM card. Please check your messages and let us know if you would rather cancel now instead of having a replacement sent out.

Ryan