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I need to cancel a sim but cant find it

  • 19 October 2020
  • 1 reply
  • 12 views

i ordered a new sim because i wanted to change my plan not realising i could’ve done it with my current sim. i want to cancel the sim i ordered but can’t seem to find out how. i didn’t make an ID account for it because i wasn’t going to use it but now i’ve lost the sim and i’m paying for something i don’t use and can’t afford. please help me i just want to cancel it 

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Best answer by Kevin 21 October 2020, 21:33

Hi there @chiggins000 

We’ll need to take some details from you in order to help with a cancellation.  So we’ve sent you a private message here just now.

Simply click on your profile icon in the top right, then go to your private messages.

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Userlevel 6
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Hi there @chiggins000 

We’ll need to take some details from you in order to help with a cancellation.  So we’ve sent you a private message here just now.

Simply click on your profile icon in the top right, then go to your private messages.

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