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I want to cancel my contract


Frackiewicz
Community Member

I would like to close my account because I am no longer in Uk and I cannot afford it

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10 replies

Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 2, 2020

???


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 2, 2020

I'd like to call you But I can't call from the Swedish card because I don't have a UK number


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 2, 2020

What number can I call?


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 2, 2020

I have a payment problem

 


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • March 3, 2020

Hi @Frackiewicz,

I have merged your posts together to keep everything in one place. If you would like to end your plan, you can do this by logging into your account online if you’re on a SIM-only contract. If this isn’t an option, you can send our Live Chat Team a message here and they will help you cancel the contract.

Ryan


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 3, 2020

I have a payment problem


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 3, 2020

Hi


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 3, 2020

I have a payment problem


Frackiewicz
Community Member
  • Author
  • Community Member
  • 0 replies
  • March 3, 2020

???


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • March 4, 2020

Hi @Frackiewicz,

I have moved some more of your posts to this one thread and moving forward it would be better for you to reply to this one to enable us, and the community, to help you quicker. :)

What issue are you having with your payment? As you may want a quicker response time for your issue, I would recommend contacting our Live Chat Team here so they can help you in real-time. 

Ryan