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ID accounts. Pac code not working due to same network.

  • November 23, 2020
  • 1 reply
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A
Community Member

How do I transfer over my number from my rolling sim only to contract sim only? Both with ID and pac codes not working due to it being the same network

Best answer by Ryan D

Hi @AKemp1,

Unfortunately this is not possible, you will have needed to upgrade your current number to a new plan in order to keep your number. Would you need help with a return or a cancellation due to this?

Ryan

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1 reply

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • November 26, 2020

Hi @AKemp1,

Unfortunately this is not possible, you will have needed to upgrade your current number to a new plan in order to keep your number. Would you need help with a return or a cancellation due to this?

Ryan

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