My contract expires next month and I have spent a fruitless week attempting to give 30 days notice. What is going on? Can someone help me to achieve this please?
This topic has been closed for replies.
Hello
We can help with this, you can do this via our Live Chat or by the logging into the iD app/account and clicking My Account > End my plan.
Did you want to keep the number connected with the plan?
Mohammed
If it was possible to get it done on Live Chat or via the app I would have. Neither works to cancel my plan. I do not want to keep the number. My 2 year plan ends 14th November and I have not been able to get the plan cancelled - no STAC or PAC required I just want the plan and number to die asap
Hi
We’ve sent you a private message just now so that we can arrange the disconnection for you for November 14th.
Simply click on your profile icon in the top right, then go to your private messages.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.