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Question

Pac Code

  • May 18, 2020
  • 1 reply
  • 28 views

adzhartov
Community Member

Recently requested my Pac code with sms message and i got it but it says will expire on 2020-05-13 and it's already expired, my new network won't accept that pac code, any help?

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1 reply

  • iD Mobile Employee
  • 1428 replies
  • May 19, 2020

Hi @adzhartov 

You can always request a new PAC if its expired.

If you want to keep your mobile number and move to another provider simply:

Text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999). We'll text you back with your PAC number which will be valid for 30 days.

It’s totally free, and you will receive a text with your PAC number within a minute, it also will also include important information about any early termination charges (if any).

Reminder: you will have 30 days in which to provide your PAC to your new network.

Let us know how you get on.

Thanks, 

Pearl