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PAC code needed STAC requested in error

  • 22 October 2020
  • 3 replies
  • 37 views

I have tried to request PAC toreplace STAC but cannot conract Live Chat or retext

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Best answer by Ryan 26 October 2020, 17:46

Hi @01Tonyadams,

I am sorry to hear that! We will need to cancel your STAC code in order to generate a PAC code. We will send you a PM now to offer assistance.

Ryan

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3 replies

Userlevel 7
Badge +9

Hi @01Tonyadams,

I am sorry to hear that! We will need to cancel your STAC code in order to generate a PAC code. We will send you a PM now to offer assistance.

Ryan

I am leaving IDmobile and requested a PAC code, i give the code to virgin and it saws it is blocked

 

Userlevel 7
Badge +9

Hello @steviemaast,

Did you check to make sure the PAC Code had not expired?

Our PAC Codes start with VTM.

 

You can get a PAC code by texting PAC to 65075.

 

Mohammed

 

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