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PAC Code Request Same Code As When I Transferred To iD Mobile

  • 26 July 2020
  • 9 replies
  • 135 views

Userlevel 1

Transferred to iD Mobile, but coverage is non existent where I live, requested PAC code and received the same PAC code I used when I transferred from Vodafone. Need a iD Mobile PAC code. Reading the forum there is clearly a problem with PAC code requests on iD Mobile.

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Best answer by Ryan 30 July 2020, 12:05

Hi @Suzanne90,

I am sorry to hear that, the quickest way to have this resolved is by contacting our Live Chat Team here. However we will arrange for someone to PM you here to help too.

Ryan

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9 replies

Userlevel 6
Badge +9

Hi @rjpickett1975,

We’re sorry to hear about this. It can sometimes happen if you have requested a PAC code so soon after joining our network. We can help get you the correct one by requesting for it manually. We’ll arrange for someone to PM you now so we can assist.

Ryan

I am in this same situation. Please can you advise how to do this manually?

Userlevel 6
Badge +9

Hi @Suzanne90,

I am sorry to hear that, the quickest way to have this resolved is by contacting our Live Chat Team here. However we will arrange for someone to PM you here to help too.

Ryan

@Ryan Hi, I am in the exact same predicament.

Live Chat not working, Calling in not working.

Can someone please issue me a new PAC

Userlevel 3
Badge +5

Hi @marcus73,

 

I’ll drop you a Private Message now to get this sorted.

 

Will 

Hi, 

I’m also having the same problem regarding the pac code. Live chat and calling not working. Please can someone issue me a new pac code. 
 

Thanks, Samantha 

Userlevel 3
Badge +5

Hi @Samantha_Booth ,what have your new network advised soporifically when you’ve tried to give them our PAC?

 

Will

Hi

Having similar issues. Request PAC code , receive code with expiry date of 2020-07-10 which new provider confirms as rejected as out of date!! Like others have tried phone contact but no route through to talk to anyone about issue. Have tried raising a complaint but auto response directs towards ‘Chat to us’ which does NOT exist on the link! All this from a ‘Which’ recognised supplier!!

Can anyone help

Thanks bazza

Userlevel 6
Badge +9

Hi @bazza,

I have replied to your other post regarding this now and we have offered further support via PM.

Ryan

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