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Trying to cancel my contract for months

  • 6 April 2020
  • 7 replies
  • 91 views

hello

 

I have had a stressful experience with ID/3.

 

I do not use the phone and I want to cancel this contract.  I do not receive any paperbills, as I have not used the phone - account for over a year - unable to trace any of my login details.

Please please can someone call me or contact me so to avoid paying another month.  I have just been cut off from their collection agency ‘cars’ 2X today and still no resolute!!

 

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Best answer by Frustrated24 7 April 2020, 10:43

Hello

 

this still does not allow me to retrieve my personal messages from your colleague.


 

 

plesse 

can someone call me or ?? 

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7 replies

Userlevel 3
Badge +1

@Frustrated24 

I have sent you a private message with some more information.

Thanks

How do I access this message as I do not have use or the phone please 

Userlevel 3
Badge +1

@Frustrated24 

You just need to click on your profile. 

You will see the private messages on there. 

If you have any problems please let me know. 

 

Thanks

Hello

 

this still does not allow me to retrieve my personal messages from your colleague.


 

 

plesse 

can someone call me or ?? 

Userlevel 3
Badge +1

Hi @Frustrated24 

Have you received an email to state you have received a private message? 

If so, these messages can be accessed via the link on the email. 

 

Thanks

 

 

Yes

i had a live convo but was told to try again as your colleague could not deal but have tried 3x since & saying closed - ??

Userlevel 3
Badge +2

Hi @Frustrated24 

I’ve sent you a direct message with further information.

Pearl

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