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F.A.Q.

Does cancelling my Direct Debit cancel my plan?

  • 15 November 2018
  • 0 replies
  • 88218 views

iD Mobile
iD Mobile Employee

No. Cancelling your Direct Debit won’t cancel your iD Mobile plan, and it could impact your credit rating. If you’ve accidentally cancelled your Direct Debit before cancelling your plan, or if you tried to update your details, the best thing to do is set it back up before the next payment is due. A payment attempt on a cancelled Direct Debit could harm your credit score, and we definitely don’t want that!

 

I've cancelled my Direct Debit. What should I do?

 

 

If you’ve cancelled your Direct Debit before getting around to cancelling your plan, don’t worry – the best thing to do is set it up again before your next payment is due. It’s really simple to do, and you can follow the steps in the article below to get it sorted quickly.

 

 

I have an outstanding payment. What should I do?

 

If you’ve got an outstanding payment, you’ll need to settle the balance in full. Here’s how you can do it:

 

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