Skip to main content
Solved

Cap bill - roaming

  • November 30, 2018
  • 1 reply
  • 355 views

Hi, I’d like to ask if this means that I cannot use the 500mins provided to make roaming calls to eu countries like Slovakia with a 0£ cap.

Best answer by Ryan D

Hi @Lenka,

This would mean that those calls cannot be made without a charge. Whilst in the UK, calls to international numbers are not included within the 500 minutes so if your cap is set at £0, the calls will not go through as you have no additional allowance to pay for this.

Let me know if you need anything else explaining.

Ryan
View original
This topic has been closed for replies.

1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • December 4, 2018
Hi @Lenka,

This would mean that those calls cannot be made without a charge. Whilst in the UK, calls to international numbers are not included within the 500 minutes so if your cap is set at £0, the calls will not go through as you have no additional allowance to pay for this.

Let me know if you need anything else explaining.

Ryan