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Cap bill - roaming

  • 30 November 2018
  • 1 reply
  • 173 views

Hi, I’d like to ask if this means that I cannot use the 500mins provided to make roaming calls to eu countries like Slovakia with a 0£ cap.

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Best answer by Ryan 4 December 2018, 13:12

Hi @Lenka,

This would mean that those calls cannot be made without a charge. Whilst in the UK, calls to international numbers are not included within the 500 minutes so if your cap is set at £0, the calls will not go through as you have no additional allowance to pay for this.

Let me know if you need anything else explaining.

Ryan
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Hi @Lenka,

This would mean that those calls cannot be made without a charge. Whilst in the UK, calls to international numbers are not included within the 500 minutes so if your cap is set at £0, the calls will not go through as you have no additional allowance to pay for this.

Let me know if you need anything else explaining.

Ryan

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