Solved
Unlock and Locking Cap
Is it possible to 'uncap' my plan for say 1 hour and then 'recap'. Or does uncapping last the whole billing cycle?
Best answer by Phil H
Hi Paule, you can change the cap at any point to any value over your existing spend.
If you change the cap to £20 then incur £20 of charges, the cap will remain in place at £20 until you change it again.
You'll be able to reduce it once your bill is produced or increase it if necessary.
You never uncap the account as such, only raise the limit to which charges can be incurred.
-Phil
View originalIf you change the cap to £20 then incur £20 of charges, the cap will remain in place at £20 until you change it again.
You'll be able to reduce it once your bill is produced or increase it if necessary.
You never uncap the account as such, only raise the limit to which charges can be incurred.
-Phil
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